Of course you shouldn’t just take our word for it. We have forged strong and enduring relationships with many of our customers and here's what some of them have to say about our service:
We recently supplied our customer in North Oxford with a new internal door and polished nickel door knobs and Frank Allart rather special Butler’s Silver lever furniture. Here’s what Suzanne had to say about us:“You’ll be pleased to know that Adam came round last Friday to fit the last of the ironmongery, and it’s all correct! I’m so happy with how it all looks and the Butler’s Silver is beautiful. No doubt I will want something else in the future, so I’m sure you haven’t seen the last of me, but in the meantime, thank you for all your help and advice.”She finished off by saying “Julian and the team went out of their way to make sure I was happy with everything, and made me feel nothing was too much trouble”. That’s how I felt anyway...Thank you Suzanne – we are so pleased that you are happy with your new door and hardware. And thank you for taking the time to write to us.
As a high-end Interior Design and Renovation project management company we pride ourselves in finding partners who match the standards we set for ourselves and that out clients demand of us. Julian and the team at Oxford Ironmongery do just that and they go out of their way to help us deliver. Their knowledge and expertise allied to their customer commitment ensures that they deliver the quality we need, when we need it.
In these days of multi-nationals dominating our high street, how nice it is to come across a small independent specialist shop with great service and knowledge.
I purchased front and back oak doors from Oxford Ironmongery, Doors & Security, along with new frames and associated ironmongery. I am extremely satisfied with the quality of the products and the installation service. In particular, their attention to detail with the staining of the oak to achieve the colour finish that I was after was superb.
Oxford Ironmongery has provided excellent support and competitive pricing for all my orders, in particular, special orders. Unlike many firms, behind the veneer of a website, Oxford Ironmongery has a very competent and communicative team who are a pleasure to work with.
When it came to the door hardware for our own home we looked towards Oxford Ironmongery for the quality of products and level of service that we knew we could rely on them for..
The new Thomley Pavilion will provide much needed dining and support facilities for their disabled visitors and carers. Oxford Ironmongery provided excellent personal service and valuable advice in sourcing appropriate products for the building. Where others failed, they resolved a sensitive access control issue with a simple, appropriate and cost effective solution.